Last Updated: 18 May 2025
Idea Box Pty Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting any personal information you provide through our website (https://ideabox.com.au) or during the course of our services.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business details
- Usage Data: IP address, browser type, pages visited, time spent on site
- Technical Data: Cookies, analytics, device type
2. How We Collect It
We collect information when you:
- Fill out a contact form
- Send us an email or call us
- Use or browse our website
- Engage with us via proposals, contracts, or projects
3. Why We Collect It
We use your information to:
- Respond to inquiries or support requests
- Provide software and app development services
- Improve website performance and user experience
- Send updates, if opted-in
- Comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal information.
We may share data with:
- Trusted third-party service providers (e.g. hosting, analytics)
- Legal authorities, if required by law
5. Data Security
We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal information
- Request corrections
- Withdraw consent (where applicable)
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To make a request, contact us at info@ideabox.com.au.
7. Cookies & Analytics
Our site uses cookies to analyse traffic and improve user experience. You can disable cookies in your browser settings. We use tools like Google Analytics to collect anonymised traffic data.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
9. Policy Updates
We may update this Privacy Policy occasionally. All changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Idea Box Pty Ltd
📍 Sydney & Melbourne, Australia
📧 info@ideabox.com.au
🌐 https://ideabox.com.au